News Please enter your email address to subscribe to our newsletter: BT call centre and customer services staff are due to receive a £400 bonus payment, despite being hit with a pay freeze earlier this year. Around 50,000 members of staff will receive the windfall following group negotiations over pay, according to the Communication Workers Union. Staff will receive the payment in two instalments with the first due at the end of this month and the other in December. The company recently reported earnings were down 3% to £1.37bn in the three months to 30 June after trouble in its global services division. Andy Kerr, CWU deputy general secretary, said of today's bonus agreement: 'This is a positive outcome for our members. We never gave up hope of achieving a reward for our members in BT. 'The economic and financial situation, including price deflation and an end-of-year loss at BT, has been a barrier to achieving a pay award that adequately reflects the contribution of CWU represented employees. 'We will continue to work with BT in the best interests of the company and its staff during this difficult downturn.' The payment for all CWU-represented grades was backed in a consultative ballot of members with a 76% 'yes' vote. BT first announced the bonus payment at its annual general meeting last month  |
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