News Please enter your email address to subscribe to our newsletter: RACING UK has doubled the number of agents dealing with calls from customers wishing to renew their subscriptions to the satellite TV channel after some subscribers complained about difficulty in gaining access to the company's Scottish call-centre. The channel's head of PR Seb Vance said: "We did have some problems last week, due to a larger volume of calls than we had anticipated, but we think we've solved those difficulties now, by doubling the number of agents working at the call-centre." Vance added: "We have enough staff now that we'll have 25 people available to respond at any given time, so we hope the early problems are behind us."  |
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